Terms and Conditions

ISUZU SERVICE WARRANTY

STANDARD LIMITED WARRANTY ON NEW ISUZU D-MAX

The Isuzu new Vehicle Standard Limited Warranty is extended to the first owner and all subsequent owners of the vehicle during
the warranty period.

WHAT IS COVERED

a) It is warranted that each new Isuzu D-Max supplied by Isuzu (UK) Ltd registered and normally operated in the United Kingdom
will be free of defects in materials or workmanship during the warranty period.
b) Any officially appointed Isuzu (UK) Ltd dealer will make any repairs and adjustments, using new or remanufactured parts, to
correct defects covered by this warranty.
c) Except as otherwise indicated, this warranty covers your Isuzu D-Max for 60 months, or 60,000 miles, whichever occurs first,
from the date of delivery of the vehicle to the original retail purchaser, or the date the vehicle is first put in use, whichever
is earlier.
d) Warranty repairs (parts and labour) will be made at no charge,a reasonable time must be allowed after taking the vehicle to the
dealer for repairs.

WHAT IS NOT COVERED

a) Defects, malfunctions or failures resulting from misuse (e.g. overloading or racing), negligence, modification, alteration,
tampering, disconnection, improper adjustments or repairs, accidents, installation of parts not equivalent in quality and design
to parts supplied by Isuzu (UK) Ltd add-on parts, improper maintenance, lack of required maintenance or use of fuels, oils and /
or lubricants other than those recommended in the Owner’s Manual.
b) Cleaning and polishing, replacement of filters, worn brake and clutch and normal maintenance services. For full details see the
Maintenance Schedule section in this booklet.
c) Inconvenience, expenses or commercial losses resulting from loss of the use of the vehicle (including, but not limited to,
lodging bills, car rentals, other travel costs, loss of pay or other incidental or consequential damages).
d) ‘Environmental damages’ resulting from airborne ‘fallout’ (e.g. chemicals, tree sap, etc.), salt, hail, wind storms, lightning, etc.
e) Any vehicle on which the odometer mileage has been altered.
f) Any damage to catalytic converters & Diesel Particulate Diffuser caused by failure to adhere to manufacturer’s directives
relating to the aforesaid components, including but not limited to, use of fuels other than those specified, improper
adjustments, lack of proper maintenance etc.
g) Routine recharging of air conditioning is not covered unless it is required as part of a warranty repair.
h) The paint warranty excludes environmental damage and corrosion caused by stone/gravel impacts or salt /sea air damage.
I) The battery, shock absorbers, clutch components, brake disc and drums, steering ball joints, suspension bushes and rubbers are
not covered beyond 36 months or 60,000 miles whichever occurs soonest.

OWNER’S RESPONSIBILITIES

a) As an owner of a Isuzu D-Max, you are responsible for ensuring your vehicle is serviced in accordance with the schedules set out
in this manual, using only genuine Isuzu parts or parts of certified equivalent quality.
b) To maintain your vehicle to the highest standards, warranty repairs can only be undertaken at Authorised Isuzu Dealers and
Repairers as listed on the Isuzu (UK) website at (www.isuzu.co.uk)
c) You are responsible for the proper operation, maintenance and care of your Isuzu D-Max in accordance with the instructions
found in the Owner’s Manual & Maintenance Schedule section in this booklet. Any services must be carried out within one
month or 1000 miles either side of the due times or mileage as applicable. Failure to adhere to the service schedule may result
in your warranty being invalidated.
d) You are responsible for keeping detailed maintenance records and in some instances, it may be necessary for you to show that
required maintenance has been performed on your vehicle.
e) When you change your residence, you are requested to have the new address registered at your officially appointed Isuzu (UK)
Ltd dealer, and with Isuzu (UK) Ltd.
f) Following off-road use you must examine the underside of your vehicle for damage. Pay particular attention to any grass that
may have collected around the exhaust, gearbox, propshaft & rear diff. Also after off-road use check transmission, diff and
engine oils for water contamination and lubricate propshaft if the vehicle has been through water.
g) If a defect occurs your vehicle should be taken to an officially appointed Isuzu (UK) Ltd dealer as soon as possible for
rectification, as a delay in presenting your vehicle for repair could result in additional damage occurring that may not be
covered under the terms of this warranty.

YOU SHOULD KNOW

a) Pursuant to this warranty, it is the intent of Isuzu (UK) Ltd to repair, without charge, any fault that develops during the warranty
period, as a result of any defect in materials or manufacturer’s workmanship. This includes replacing service supplies (e.g. oils,
coolant, refrigerant, etc.), if necessary, when making these repairs, providing the vehicle is not due for a service.
b) Note the distinction between the terms ‘defect’ and ‘damage’ as used in this warranty: ‘Defects’ are covered because
the manufacturer is responsible for faulty materials or workmanship on your Isuzu D-Max. On the other hand, since the
manufacturer has no control over ‘Damages’ caused by, for example, collision, misuse or lack of maintenance which occur after
your Isuzu D-Max is delivered to you, these damages are not covered by this warranty.
c) Normal maintenance is excluded from coverage under this warranty because it is your responsibility to maintain your Isuzu
D-Max in accordance with the Maintenance Schedule in this booklet.
d) Due to the high operating temperatures of the catalytic converter / DPD the vehicle must never be parked over long grass, rags
or other flammable material.

SHEET METAL, PAINT AND OTHER APPEARANCE ITEMS

Sheet metal, paint or other appearance defects in your Isuzu D-Max at the time it is delivered to you are covered by this
warranty. However, for your protection, if you do find any such defects, advise your officially appointed Isuzu (UK) Ltd dealer
immediately, since normal deterioration of your vehicle’s appearance due to its use and exposure to the elements is not covered
by this warranty.

PRODUCTION CHANGES

The Manufacturer, Importer and officially appointed Isuzu (UK) Ltd dealers reserve the right to make changes in vehicles built and/
or sold by them at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/
or sold by them.
The statements contained herein do not affect consumer statutory rights and are in addition to any other remedies the owner may
have under the contract of sale.

EXTENDED LIMITED WARRANTY ON NEW ISUZU D-MAX

The Isuzu Extended Limited Warranty is extended to the first owner and all subsequent owners of the vehicle during the warranty period.

WHAT IS COVERED

a) It is warranted that each new Isuzu D-Max supplied by Isuzu (UK) Ltd registered and normally operated in the United Kingdom
will be free of defects in components or workmanship during the extended warranty period.
b) Any officially appointed Isuzu (UK) Ltd dealer will make any repairs and adjustments, using new or remanufactured parts, to
correct defects covered by this warranty.
c) The extended warranty becomes effective immediately after the standard limited manufacturer’s warranty expires and, except
as otherwise indicated, will cover your Isuzu D-Max up to a maximum of five years or 125,000 miles whichever occurs first from
the date of first registration or the date of first use.
d) Warranty repairs (parts and labour) will be made at no charge,a reasonable time must be allowed after taking the vehicle to the
dealer for repairs.

WHAT ISN’T COVERED

a) Defects, malfunctions or failures resulting from misuse (e.g. overloading or racing), negligence, modification, alteration,
tampering, disconnection, improper adjustments or repairs, accidents, installation of parts not equivalent in quality and design
to parts supplied by Isuzu (UK) Ltd add-on parts, improper maintenance, lack of required maintenance or use of fuels, oils and/
or lubricants other than those recommended in the Owner’s Manual.
b) Cleaning and polishing, replacement of filters, worn brake and clutch and normal maintenance services. For full details see the
Maintenance Schedule section in this booklet.
c) Inconvenience, expenses or commercial losses resulting from loss of the use of the vehicle (including, but not limited to,
lodging bills, car rentals, other travel costs, loss of pay or other incidental or consequential damages).
d) Any vehicle on which the odometer mileage has been altered.
e) Routine recharging of air conditioning is not covered unless it is required as part of a warranty repair.
f) Normal wear and tear item, for example but not limited to, battery, clutch linings and clutch components, brake Linings, brake
disc and drums, shock absorbers, steering ball joints, suspension bushes and rubbers.

THE SIX YEAR ANTI-CORROSION PROGRAMME

Isuzu (UK) Ltd hereby guarantee the Isuzu D-Max specified in this booklet, providing it has been supplied by an officially appointed
dealer within the Isuzu (UK) Ltd network, against rusting of the body panels or bodywork structure from internal surfaces to
external surfaces for a period of six years from the original registration date, subject to the terms and conditions set out in
this booklet.
This warranty is limited to the bodywork and body panels below the bottom of the window line.

REGISTRATION

The vehicle registration card contained in this booklet must be completed.

BODY SERVICES

The vehicle must be presented to an officially appointed Isuzu (UK) Ltd dealer or reputable service agent at the following intervals
for inspection and re-treatment USING MATERIALS APPROVED BY ISUZU (UK) LTD OR OF EQUIVALENT QUALITY.
1) 12 months after initial registration
2) 24 months after initial registration
3) 36 months after initial registration
4) 48 months after initial registration
5) 60 months after initial registration
Each of these services must be performed within thirty days either side of the anniversary date of the vehicle’s first registration.
Each service must be recorded in this booklet and validated by an officially appointed Isuzu (UK) Ltd dealer.
The cost of the inspection is free of charge however any chassis steam cleaning or additional work required to enable this
inspection may be charged at the rate prevailing at the time of the service. Additionally the cost of the service is to be borne by
the customer at the rate prevailing at the time of the service. (Consult your local Isuzu (UK) Ltd appointed dealer for details).
If the body services are not performed within the specified time limits this warranty will be rendered null and void and cannot be
reinstated by a subsequent service.

CLAIMS PROCEDURE

If an owner wishes to make a claim under the terms of the warranty the vehicle and this booklet should be presented to the
officially appointed Isuzu (UK) Ltd dealer within thirty days of the corrosion damage becoming apparent. The dealer will then take
any action that he deems appropriate.
Isuzu (UK) Ltd shall not be liable for any additional corrosion damage caused by the failure of the owner to present the vehicle to
an officially appointed Isuzu (UK) Ltd dealer within the thirty day period.

BODY REPAIRS AND / OR REPLACEMENTS

Should any part of the bodywork covered by this warranty require replacement or if any such part is modified in any way then these
parts must be treated by an officially appointed Isuzu (UK) Ltd dealer within fourteen days of such replacement or modification.
The cost of such treatment will be borne by the vehicle owner save in the case where repairs or any replacement are effected
pursuant to this warranty when the cost of the treatment will be borne by Isuzu (UK) Ltd.
Failure to treat such parts of the vehicle USING MATERIALS APPROVED BY ISUZU (UK) LTD OR OF EQUIVALENT QUALITY, will
invalidate the warranty on the components repaired, replaced or modified.

LIMITATIONS

The liability of Isuzu (UK) Ltd under this warranty shall be limited to:
a) The repair or replacement of parts affected by corrosion damage as deemed necessary by Isuzu (UK) Ltd which shall be carried
out by a repairer approved by Isuzu (UK) Ltd.
b) The cost of treatment of such repaired or replaced parts.
c) The maximum aggregate liability of Isuzu (UK) Ltd in respect of all claims made under this warranty shall not be in excess of
two thirds of the trade value of the vehicle as specified in Glass’s Guide at the time of repair. Once the payment of the maximum
claim amount has been made this warranty shall be rendered null and void.
Under no circumstances shall Isuzu (UK) Ltd be liable for any consequential loss howsoever caused.

EXCLUSIONS

This warranty is not applicable to:
a) Any vehicle used for motor sport competitions or which are subject to abnormal operating conditions.
b) Corrosion damage to vehicles used in conditions which makes them susceptible to accelerated corrosion, e.g. exposure to
acids, salts, chemical or corrosive agents.
c) Corrosion damage to fuel tank, exhaust system and attaching parts, suspension components, brightwork, and any other
mechanical parts.
d) Damage caused by external corrosion or inward penetration of the paintwork by corrosion.
e) Corrosion damage to parts of the vehicle which due to the vehicles construction cannot be rustproofed.
f) Abrasions and stone chips that are left unattended can cause extensive damage and as such damage is not covered under the
terms of this guarantee it is imperative that such blemishes are attended to with the minimum possible delay.

GENERAL

This warranty is transferable but you are asked to advise Isuzu (UK) Ltd of any changes of ownership.
This warranty is in addition to any resources you may have under law and in no way affects or limits your statutory rights.


NFU MEMBER OFFER ON ISUZU D-MAX RANGE

1. This programme is available to NFU Farmer and Grower, NFU Partner and NFU Retired members only, which meet the following criteria: If started NFU membership BEFORE 1st June 2015: i. Be an NFU Farmer and Grower member, Partner (provided they are linked to an F&G record) or Retired member; ii. Have maintained over 3 months of continuous membership at point of request, and iii. Have a Direct Debit instruction set up for the current membership year or have paid in full for the current membership year at the point of request, subject to NFU discretion, if a cash payer. If started NFU membership ON or AFTER 1st June 2015: i. Have maintained 26 months of continuous membership at point of request, and ii. Have made a minimum of 2 years subscription payment with a Direct Debit instruction set up for the current membership year if paying by Direct Debit or have made a minimum of 2 years subscription payment and in addition, have paid in full for the current membership year at the point of request, subject to NFU discretion, if a cash payer. iii. In addition, NFU Partner memberships must be linked to a valid NFU Farmer & Grower membership to be eligible. 2. This programme is not available to any other NFU membership categories or any member that does not meet the eligibility criteria, as set out in Point 1. 3. Eligible members are allowed a maximum of 2 vehicle vouchers per membership year (1st November – 31st October). This applies across all NFU vehicle partners and is not per manufacturer. However, requests for additional volume will be considered on an exceptional basis. 4. A voucher is valid for 30 days and must be presented to an authorised Isuzu dealer at the point at which you order the vehicle and this must be before the expiry date shown. 5. A voucher is invalid if: i. The name and address on the voucher does not match the name and address on the dealer invoice, or ii. It is presented to an authorised Isuzu dealer after the expiry date. The NFU discount is IN ADDITION to any support you negotiate directly with your Isuzu dealer and will be deducted by the supplying dealer from the basic price (before VAT, delivery and On The Road charges). 6. The NFU discount applies to the basic retail price of the vehicle only and does not apply to metallic paint, parts, accessories or servicing 7. The NFU discount applies to retail sales in the UK mainland and Northern Ireland. 8. The NFU discount available on standard models only (limited editions and special editions excluded) and purchase is subject to the availability of the vehicle type and model. 9. NFU member discount cannot be used in conjunction with any other Isuzu retail offer, fleet offer, discount or promotion 10. Contract hire sales are excluded from this offer. 11. Proof of membership and qualification for NFU discount must be verified in advance of sale. 12. Order approval required from NFU prior to vehicle registration. 13. The NFU discount vouchers are non-transferrable and have no cash value. 14. The vehicle(s) must be registered in the members name at the members address. The only exception is in the case of a vehicle being registered in the name of a business (limited company, sole trader or partnership) 15. The vehicle(s) must remain in the member’s name for a minimum of 12 months (DVLA keeper change audits will be monitored) 16. The NFU or Isuzu may change the terms and conditions, including the availability of the deal at any time and without notice.


STYLING & PROTECTION PACK

  • This offer is only available while stocks last
  • Stock of Under-Rail and Over Rail Load Liners may vary
  • This offer can’t be used in conjunction with any other offers
  • This offer is only available for Isuzu D-Max Utility and Eiger models
  • Isuzu Approved Used vehicles will require a full safety and condition check by White Horse Motors before this offer can be made available
  • This pack must be fitted at White Horse Motors
  • Advertised price includes fitting at White Horse Motors

BASC MEMBER OFFER ON ISUZU D-MAX RANGE

  • Discount available to BASC (British Association for Shooting & Conservation) members only
  • Discount applies to new basic retail price, excluding metallic paint charge
  • BASC Discount will be subject to an approved BASC member order form

ISUZU D-MAX YUKON EXTENDED CAB NOW AVAILABLE FOR ONLY £199 + VAT

  • £199 per month + 20% VAT
  • Initial rental £1790.91 + VAT
  • 23 monthly rentals of £198.99 + VAT
  • Excess mileage charge of 9.75p + VAT per mile
  • Return Conditions Apply. Provided by Isuzu Contract Hire

ISUZU D-MAX UTAH NOW AVAILABLE FOR ONLY £239 + VAT

Business users only. Rental amounts shown are for an Isuzu D-Max Utah Double Cab Commercial Vehicle On The Road with manual transmission or automatic transmission, excluding special paint finish. Contract based on 8,000 miles per annum, non-maintained. Vehicle must be returned in a good condition to avoid further charges. Provided by Lex Autolease Ltd trading as Isuzu Contract Hire, Heathside Park, Heathside Park Road, Stockport SK3 0RB. Excludes motability and fleet sales, not available in conjunction with any other offers or with BASC or NFU member discounts. Available until 31st March 2018. Finance options available at participating dealers only, subject to status. Terms and conditions apply.


ISUZU D-MAX BLADE NOW AVAILABLE FOR £279 + VAT PER MONTH

Business users only. Rental amounts shown are for an Isuzu Blade Double Cab Commercial Vehicle on The Road with manual transmission, excluding special paint finish. Contract based on 10,000 miles per annum, non-maintained. Vehicle must be returned in a good condition to avoid further charges. Subject to status. Provided by Lex Autolease Ltd trading as Isuzu Contract Hire, Heathside Park, Heathside Park Road, Stockport SK3 0RB. Available at participating dealers only. Excludes motability and fleet sales, not available in conjunction with any other offers or with BASC or NFU member discounts.


ISUZU D-MAX ARCTIC TRUCKS AT35 NOW AVAILABLE FOR ONLY £499 + VAT

Business users only. Rental amounts shown are for an Arctic Trucks AT35 Double Cab Commercial Vehicle On The Road with manual transmission or automatic transmission, excluding special paint finish. Contract based on 8,000 miles per annum, non-maintained. Vehicle must be returned in a good condition to avoid further charges. Provided by Lex Autolease Ltd trading as Isuzu Contract Hire, Heathside Park, Heathside Park Road, Stockport SK3 0RB. Excludes motability and fleet sales, not available in conjunction with any other offers or with BASC or NFU member discounts. Available until 31st March 2018. Finance options available at participating dealers only, subject to status. Terms and conditions apply.


ISUZU FURY BUSINESS CONTRACT HIRE OFFER

• £199 per month + 20% VAT
• Initial rental £1,791 +VAT
• 23 Monthly Rentals Of £199 +VAT
• 8,000 miles per annum
• Return Conditions Apply. Provided by Isuzu Contract Hire.


ISUZU D-MAX BLADE SPECIAL OFFER

Offer only valid for 17MY Isuzu D-MAX Blade manual in Pearlescent White only. Choice of either a Roll ‘n’ Lock cover or a Canopy. Very limited stock and subject to availability. Vehicles must be registered by the 21st December 2018, price displayed excludes VAT and OTR fees. Excludes NFU & BASC affinity schemes.